If you receive a damaged part or an incorrect part please notify us immediately. PLEASE DO NOT SEND THE PART BACK BEFORE RECEIVING A RETURN LABEL. Returning the part is the responsibility of the customer and the item must be returned within 7 business days of the receipt of the Return Label. The return address will be provided at the time we are contacted. Parts must be returned to the location address provided upon receiving RMA. Items returned to A1 Car Auto Parts will be forwarded to the correct address listed on the RMA instructions, at your expense. We will refund once we receive the shipment. NO LABOR COSTS are covered for any part sold by A! Car Auto Parts. In the event that the part is defective we will first attempt to replace it and if a replacement cannot be sent we will issue a full refund for the total sale amount. All returns should reach us before the warranty expires, so as to get the refund. Return shipping costs will not be reimbursed. If the return is due to any other reasons than the one stated above, (such as customer ordered a wrong part, customer does not need the part etc) returns may subject to a 25% restocking fee and withhold shipping amounts in the refund. Please Verify with a mechanical or body expert the actual part needed before ordering. We make sure we send correct parts. Items returned after the warranty period will not be refunded and will be returned to sender. Parts must be received within 30 days of the original shipment delivery date in order to be accepted.